The Currency Of Gratitude: Turning Small Gestures Into Powerful Business Results

GRATITUDE IS A BUSINESS STRATEGY
We might reside in a world dominated by technological improvements able to providing us “customized” contact with our purchasers and clients, however in The Forex of Gratitude, Michele Bailey argues that heartfelt, particular, and direct communication steeped in gratitude can develop and maintain a enterprise much better than any focused expertise.
Bailey begins from the premise that our skilled and private lives aren’t as separable as we’ve allowed them to appear. Provided that inseparability, the central tenet of all good enterprise comes right down to the cultivation of real and long-lasting connections and relationships that acknowledge and develop the entire individual.
By partaking tales and real-life enterprise examples, Bailey reveals how making gratitude a precedence in a single’s skilled life allows companies to draw and retain prime expertise and purchasers and raises worker engagement and productiveness. By cultivating model ambassadors, sustaining a tradition of gratitude inside one’s enterprise can have cascading outward results―from elevated model consciousness to improved buyer satisfaction and loyalty.
The Forex of Gratitude proves that small gestures can have huge outcomes and invitations you to contemplate quick and sensible methods for selling gratitude inside your personal enterprise tradition.