The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation

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This ebook is the primary sensible, hands-on information that exhibits how leaders can construct psychological security of their organizations, creating an setting the place workers really feel included, absolutely engaged, and inspired to contribute their greatest efforts and concepts.

Maybe the chief’s most difficult job is to extend mental friction whereas reducing social friction. When this does not occur and it turns into emotionally costly to say what you really suppose and really feel, that lack of psychological security triggers the self-censoring intuition, shuts down studying, and blocks collaboration and creativity. Timothy R. Clark, a former CEO, Oxford-trained social scientist, and organizational marketing consultant, gives a research-based framework to assist leaders rework their organizations into sanctuaries of inclusion and incubators of innovation.

When leaders domesticate psychological security, groups and organizations progress via 4 successive levels. First, folks really feel included and accepted; then they really feel secure to be taught, contribute, and eventually, problem the established order. Clark attracts deeply on psychology, philosophy, social science, literature, and his personal experiences to point out how leaders can, and should, set the tone and mannequin the best behaviors–as he says, “you both present the best way or get in the best way.” This considerate and pragmatic information demonstrates that in case you banish concern, set up true performance-based accountability, and create a nurturing setting that permits folks to be weak as they be taught and develop, they are going to carry out past your expectations.

Specification: The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation

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84 reviews for The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation

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  1. Jackson

    This book is super insightful for individuals and teams looking to learn more about psychological safety.

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  2. Kyera SmithKyera Smith

    This is a great book. It is a topic that I have never heard about or read any books on. I enjoyed this book a lot and will be using many of the ideas in my school. I underlined a lot in this book and took a lot of notes. The very end was a little repetitive but I find that most books are that way.

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  3. Ivan Chagas

    O livro em si é muito bem escrito, num tom leve, bem professoral. Possui gráficos, referências, tabelas, resumos, perguntas-chave e tudo mais. Tudo bem assinalado e demonstrado. Ele usa algumas anedotas pessoais para ilustrar seus pontos – o que não confere validade – mas é um toque pessoal legal. Achei que ele se esticou um pouco mais do que devia, mas ok. É um livro de 140 páginas.Contudo, o motivo de eu ter dado menos estrelas, apesar de todo o elogio, é que o cara se apresenta como PhD, contudo, não existe NENHUMA evidência sobre seu título na internet. Ele mesmo não cita NENHUM artigo seu ao longo do texto. Fui atrás das referências e Aí fui cavando e descobri que na real ele é “research-trained” em Oxford. Como A foi parar em B, eu não sei. Ou seja, é um scam. Mas isso não tira o fato de que o que ele tem a dizer é interessante no livro, pois bate com minhas experiências pessoais. Mas o fato de o cara, supostamente, mentir no seu resumé, pra mim é um no-no.

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  4. Anonymous

    I love the ideas and steps in this book. Not only are they accessible to all, they have application across all walks of life. If you are looking for more fulfillment, progress, efficiency, and happiness in an organization or other unit of people working together, you will not be left disappointed reading this book.

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  5. Josh

    Wow! Well done. What a GREAT book. The model is simple yet powerful, and the chapters are accessible. I love the author’s boldness while not being overbearing. He makes a clear argument about the impact of unhealthy leadership behavior, and is courageous about how leaders who cannot enable psychological safety in their organization will struggle with collaboration and innovation. I found many of the principles to be profound. This is the kind of book that requires an honest, introspective look at ourselves, the results we are having, and our impact on others.

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  6. Alan Wikler

    Timothy R. Clark’s book is a must read for leaders in all organizations that want to keep pace in this fast changing world. Clark’s background in the social sciences enables him to explain in simple terms by why and how’s to engage staff at all levels to leverage their knowledge and creativity to not only achieve organizational goals but to innovate and move forward. Psychological safety needs to be nurtured, and Clark’s book is the first and only book on how to do this that I have read. It should be required reading for current leaders and trainees in industry, healthcare and service organizations.

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  7. E. R. Burgess

    Timothy R. Clark’s new book is one that far too many modern CEOs and leaders need. In 2020, it’s hard to believe that so many successful executives fail to see that leadership involves enabling and empowering the people that make up a company. Dr. Clark has composed a highly practical book that explains pathway to providing the guidance and confidence employees need to do their best work. With examples from his own professional background and many from others who have achieved success, he shows the progress from Inclusiveness, Learning, Contributing and Challenging. These stages illuminate how employees get empowered to make their company successful.This is a tome I will be recommending to a few key leaders who really struggle to develop the Emotional Intelligence to power a team to grand things. I do hope that the straight talk Dr. Clark offers can appeal to them, as I think it’s very easy for leaders who got to their lofty role from “grit” and “hard work” (and, usually, a fair amount of luck), will dismiss advice like this as “going soft on people.”For me, these ideas address important concerns that even a high-EQ executive like myself can benefit from. The book’s tone is fairly matter-of-fact so I’m hopeful the straight talk will appeal to those who aren’t always committed to diversity, equity and inclusiveness. That’s perhaps the one concern: I hope those with closed minds will crack open a book that clearly is calling them out. I guess the stick may work better than the carrot for these leaders anyway since they are into authoritarian management. Here’s hoping they will embrace the perspective that you will get more from helping people feel included, encouraged to learn and contribute and even to challenge leadership in the name of innovation and business success.

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  8. Madison

    As you read through Dr. Clark’s 4 stages of psychological safety you realize this is not a warm and fuzzy plea. It is a framework that is essential to our world today! Psychological Safety has become a pre-requisite when accepting a position at a company.

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  9. shannon bisping

    Dr. Clark presents Psychological safety in a way that is easy to understand and apply practically. I have enjoyed the book thoroughly and hope there will be future books on the same topic.

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  10. Curious Minds

    The book is an easy read with lots of key points and reflective questions to help deepen the learning.

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  11. Hans-Christoph Six

    Nice structure / approach. Very good guiding questions! Helps you to reflect your own situation. Gives orientation in practical business life.

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  12. Dave Warren

    I received a Large Print version of this book, and I did not order Large Print. I do not like the very large words and it impedes my learning process.

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  13. Amazon CustomerAmazon Customer

    Great book with a good mix of background, context, psychology enhanced with tangible suggestions and examples. I specifically liked the probing questions and key concepts that make it easy to reflect on your take always.

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  14. Chief Encouragement Officer

    This is a great example of the practical steps that you can take to improve psychological safety in your teams and organisations.

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  15. Mayra

    Disclosure: I received a copy of this book for free.This is an easy read full of actionable insights and questions for reflection. The author leads with an engaging overview of the 4 stages of psychological safety and then takes a deeper dive, uncovering the implications and social exchanges within each stage and sharing examples from his own experience. The tone of the book is almost conversational, with the author’s vulnerability and subject matter expertise simultanesously apparent.While the subtitle of the book is, Defining the Path to Inclusion and Innovation, the book connects to the topics of leadership, team involvement, organizational culture, and talent development to name a few.I gave this four stars instead of five because one of the endearing aspects of this book is also a point where it struggles (namely, the examples shared from a variety of contexts). The book starts and ends strong, but the thread inbetween meandered a bit more than I was prepared for.Overall, I would highly recommend this to anyone that is seeking to become a more effective contributor to, or leader of teams.

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  16. Girish & Kinkini

    This is a deeply insightful book that pushes the reader to a state of introspection for their own outlooks and puts the focus on developing their skills to enable an environment of psychological safety. Personally I find this book very helpful since it is the first of its kind that I have read that takes a deeply analytical look at the natural sequence progression of psychological safety. The 4 stages mentioned here make logical and common sense and therefore are easy to relate. This book has earned a permanent place at my work desk for reference, validation and inspiration.- Kinkini Sarkar – Director of Quality for IT Services

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  17. Christine

    Timothy R. Clark has a Ph.D. in anthropology and contributed to Geneva Steel’s leadership as a manufacturing plant manager.He authored another book, “Leading with Character and Competence.” This is now on my wish list.Excerpt:”Inhabiting this fertile setting for field study was a social scientist’s dream. What I was observing cried out for interpretation. But I had to be more than an observer; I had to be a reformer. To improve the company’s performance, we needed a transformation. The tired old plant was struggling to compete with the mini-mills that had disrupted the industry and were dominating the market. To increase throughput and yield, we needed to vacate the rules of naked force and disabuse people of their worship of coercive authority and their inclination to induce fear through intimidation.”Reading out loud to hubby:”Key concept: Psychological safety is a condition in which you feel (1) included, (2) safe to learn, (3) safe to contribute, and (4) safe to challenge the status quo–all without fear of being embarrassed, marginalized, or punished in some way.” Timothy R. Clark. ‘The 4 Stages of Psychological Safety.’He stopped what he was doing, “I have never, ever felt that way in any place of work.”Unfortunately, his experience with one of my previous employers was very different from mine. There’s a very different culture with fieldwork than what many of us experienced in a Network Operations Center.It changed when I left. There were some choices to implement Lean in a way that was extremely demoralizing. It took me years to change my mind back to accepting Lean methods from a different perspective.I’m still averse to percentage comparisons that measure teams against each other. I believe it generates unhealthy competition that encourages toxicity.In contrast, Lean has shown to be beneficial in manufacturing environments. It has been said that Agile is the desired method for Software Development and Waterfall is good for hardware.The Project Management Institute published that none of the methods have addressed the high rate of project failure expectations. They further expressed that a large number of Project Managers believe that over 60 percent of the project failures are, in large, due to our lack of focus on human behavior.Change begins with where we stand. Dr. Clark asks us to “crack yourself open,” to inspect our choices of interaction in the workforce.Are we leading with offering our fellow colleagues a safe space to learn, contribute, to be included and challenge processes and procedures?Dr. Clark’s book is an excellent read for those who are inspired to be change agents in the workforce.

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  18. Jourdan

    I enjoyed reading this book because it really provided a nice framework to define a path to inclusion and innovation. As a disability inclusion consultant, this book was very relevant, and it is a tool that I will continue to reference because of the valuable information. The key questions and concepts embedded throughout the book were great because it kept me engaged. I absolutely loved this part of the book, “the basic decision to include or exclude is not about skill or personality, although those things can enhance your ability to include. It’s more about intent than technique.” This was such a powerful statement. I highly recommend this book! It is an easy read, thought provoking, and a great tool you can apply in all areas of life.

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  19. H LeFevre

    A significant contribution, Timothy Clark unpacks psychological safety, aligning the steps with core human needs. His first-hand experience inside various organizations bring his points vividly to life. His insights are incisively and clearly articulated and the book calls out key concepts and key questions to get the reader applying the information to the groups they belong to now and in the past. I found myself underlining often and understanding more deeply this concept of psychological safety.

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  20. ishopper

    This book is really straightforward and the concepts are illustrated with interesting examples.It teaches you how you can create a good culture in an organization and how to survive in organizations that have toxic cultures. Really changes how you think about social dynamics at work, school, or wherever.The message overall is very positive and it’s not a super long read. I definitely recommend it.

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  21. Amazon Customer

    This book demonstrates the importance of how psychological safety creates an environment of innovation and collaborative effort. It provides research, key points and questions, along with information to drive positive culture and climate. Any organization can use this to develop leaders who value the best resource available: people. It is the time to build systems around people and not the other way around.

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  22. Jillian Bishop

    Disclaimer: I was given this book for freeWhile I did not find this to be an “easy” read, I really enjoyed it. Many books on psychological safety focus solely on the WHY and not so much on the HOW. This book helps the reader find real steps to take in achieving psychological safety in the workplace with examples. I like how the write challenges the reader to lean into their own behaviors ad encourages you to be honest with yourself by asking tough questions. It definitely doesn’t pull any punches, which is needed in this space.While the writing was a bit difficult for me to keep up with (average reader!), and it took some work for me to absorb, the list of key concepts and key questions at the end of each chapter were helpful in understanding the message.

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  23. Anonymous

    I love the ideas and steps in this book. Not only are they accessible to all, they have application across all walks of life. If you are looking for more fulfillment, progress, efficiency, and happiness in an organization or other unit of people working together, you will not be left disappointed reading this book.

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  24. BirdsandCherries

    Psychological safety has emerged as the single most important prerequisite for innovation. This book breaks down the concept into clearly understandable steps. It also includes actionable advice you can apply immediately. I found myself highlighting multiple sections to return to. Highly recommended reading for anyone leading a team or organization!

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  25. Jason Mutzfeld

    Building trust and safety is a key factor in group success and Dr. Clark has written the handbook on how to do just that. It’s full of handy key questions to guide you and your team to a place where people feel they can truly be vulnerable and open enough to collaborate. This book can open up new levels of innovation you never expected to achieve before.

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  26. Julie B

    I’m on my organization’s executive leadership team and we’re committed to building a safe and engaged workplace. I bought this and listened to it as an audio book. It was such an easy to understand breakdown of what is necessary for psychological safety, I was able to lead a team discussion by presenting these four stages to my down chain. This was a great way to kick off the leadership commitment.

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  27. Amazon Customer

    Arrived quickly and is so comfortable. We liked it so much we ordered two

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  28. OvariK

    Having worked in high hazard and the safety industry for a long time – I find Tim’s approach to helping us move up the ladder a beautiful and elegant model. So much so that I am becoming a certified practitioner in the tool.

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  29. T. S. Lunquist

    This is the leadership book to read if you only read one this year. This concept is absolutely essential to effectiveness in professional and personal relationships and business success, and this book lays it out in a beautifully clear, well organized way. I particularly appreciated the strong structure and attention on “key concepts” and “key questions” that made the material so easy to digest and yet so thought provoking. It is an easy read, but it will really make you think. I’d give it six stars if I could.

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  30. Madison

    As you read through Dr. Clark’s 4 stages of psychological safety you realize this is not a warm and fuzzy plea. It is a framework that is essential to our world today! Psychological Safety has become a pre-requisite when accepting a position at a company.

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  31. Cork

    Dr. Clark’s book may have you looking in the mirror and asking yourself some questions that you may not like the answers to. Self-awareness, fostering inclusion and safety, and aspiring to servant leadership are elements that the best leaders in the world possess, and The 4 Stages helps you jumpstart your own journey of growth.

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  32. Anonymous

    Easy to read. Actionable. Helps leaders and managers to understand how to take their team to a high performer level. A must read!

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  33. Rodger Dean Duncan, author of CHANGE-friendly LEADERSHIP: How to Transform Good Intentions into Great Performance.

    Based on my impressions of Tim Clark’s previous work, I expected the 4 Stages of Psychological Safety to be excellent. It exceeded my expectations! In addition to being highly readable, this book offers a wealth of thought-provoking insights into human behavior. And given the current upheaval in our world, it could not be more timely. I wish every talking (and screaming) head on TV and social media would read and digest this wonderful book before launching the next barrage of uninformed and misinformed opinion.

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  34. Kindle Customer

    Culture is so important now at work and here are some great insights on how to create a culture that people want to work in and will create greater results.

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  35. Allison Perry

    This is a very trendy book in the management world. Our operations team started using these techniques with our employees and we have seen such great success that our HR department has rolled this out to all of our companies leadership. Lots of common sense ideas that are supported by real world experiential data. I highly recommend that all first line supervisors read and apply.

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  36. KG

    This book and the principles and practices within its pages has forever changed the way I lead and is the stand moving forward. A Must read for all manages and leaders.

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  37. Kindle Customer

    Clark outlines here exactly what executives need to build strong team. Further, as an international executive coach myself, I use his teachings in my practice all over the world.

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  38. Christie Schulze

    This book distills high level concepts underpinning psychological safety in the workplace into easy-to-understand and digest practical applications. The 4 Stages of Psychological Safety will change how you view psychological safety and make it much more approachable. The book is supported by additional resources on the Leader Factor website.If you are looking at implementing psychological safety in your workplace, I highly recommend this book (it conveniently comes in hard copy, digital, and audio versions so is very easy to access in whatever way you like to receive information) and don’t forget to check out the webinars and other training materials – they are well worth it to supplement and take a deeper dive on the information in the book, although the book is also worthwhile on its own.

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  39. Joao Vitor Mokan

    Livro fala sobre os estágios da segurança psicológica, leva você a refletir como tornar sua organização mais segura emocionalmente

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  40. Eric R OslundEric R Oslund

    An easy read but one with serious information.

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  41. Jules

    An excellent read, not just for managers and leaders because psychological safety is crucial for everyone and when you feel you’re not in a safe space, you DO have the right to say regardless of your position. It was also my first ebook and it was a great experience!

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  42. naranjita

    Timothy Clark brings together a lot of the work done on Psychological Safety and gives it a very practical focus, combining his own work and the work of others who have successfully fostered environments for people to be Included, and to Learn, Contribute and Challenge within their environments.As someone who is working to make change in my environment, I found the book really useful for breaking psychological safety into different categories because I now understand where there are gaps in my own teams and how we can take steps to fill them. I often wonder how to “bring people around” on these matters, and this book provides arguments for why these aspects are important, how they have played out well, tips for reflecting on the current situation and ways to change it.In diversity, equity and justice work, psychological safety is essential to moving beyond good intentions to creating environments that are truly welcoming. This work requires us to consider obvious and invisible differences to take into account for work and social communities to be more inclusive.For me, this book fills the gap between the actions I have taken so far and the next steps, and I will be giving copies to my colleagues. The tips address everyone as an audience that can benefit from improving inclusion. The tone makes it ideal for me to recommend to those folks who are not as actively invested in diversity, equity and inclusion. I am hopeful that this information can amplify the work that so many of us are doing around inclusion and reach a broad audience.

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  43. Benjamin Barrow

    If you lead or manage people, you need to read this book! Great material, well organized! You will not regret it.

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  44. Kristen Hampson

    Full disclosure: I was provided a free copy of this book to read and review. I have no connection to the author and was randomly selected to read/review.As someone not in a managerial or higher leadership role, I found this book insightful, especially in the current time we are going through and thinking back to previous leadership I’ve worked under. I think this is a book that any leader, regardless of experience, should read. It’s a short, easy to follow book that provides thought provoking questions to reflect on individual mindset and beliefs. It also provides concepts that can easily be applied in the business world (or any aspect of life). It’s a book I have already discussed with my boss, who is looking forward to reading it as psychological safety is an interest of his and our company. For sure a book I would feel comfortable giving to others and recommending.

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  45. Liza Wisner

    Tim is a great professional in this field. He brings authenticity with real-life stories about how he connected the dots and these 4 steps came to being. in addition, the 4 steps are so simple to absorb. Simple, but as you dig deeper you realize that we all have so much work to do. I would even say that this a MUST READ for anyone who considers themselves a leader.

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  46. Amzn Customer

    I enjoyed reading “The 4 Stages” because it was a practical guide to what most employees still consider a theoretical concept. The author includes the “keys” referring to concepts and questions that aided in my understanding of the work. The questions alone were directly responsible for my introspective moments while reading the book. The concepts were great one and two liners that allowed a different take on the points the author made. The author clearly provided a research-based no fluff book that is easily digested by non-scholars like myself.Another aspect of the book I found appealing was the application of psychological safety in group settings outside the workplace. The flow of the book was well and I found myself gravitating back to it in order to reference my added notes. I have worked in settings where the status quo really stifled new ideas and we could have benefitted from the concepts covered in this book.Disclaimer: I was provided an advanced copy of this book.

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  47. Rajiv Ranjan

    Great concepts and Good examples, mostly from western world and would have been great to see few examples from eastern and central world too. Having said this, its a great read and recommended for anyone and surely for leaders and managers. Enjoyed the book.

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  48. Christian Lyman

    Although this book primarily focuses on creating an incredible culture at work, I’ve found so much more value than just that.My relationship with my boss and coworkers is constantly improving. But so is my relationship with my wife, in-laws, friends, and my 2 children.Helping others feel included has become a higher priority and something I can constantly focus on because of the principles Dr. Clark teaches.He demonstrates these ideas in a simple and easily understandable way.Thank you, Dr. Clark!

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  49. V. ChenV. Chen

    The framework is really intuitive and easy to follow and Dr. Clark does a great job of transitioning into actionable insights. The stories are simple and relatable. You might find, as I did, that the applications of the book outside of the office are just as impactful as they are for work. A great read for anyone interested in the topic. I highly highly recommend this book.

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  50. Lowenfield Alleyne

    I stumbled on this concept of psychological safety accidentally and immediately looked for books on the subject. This book is one of two on the subject that I thought was a “must read” and I was not disappointed. This concept is one that I will take with me through my professional life and intend to refer to it and apply frequently.

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  51. Nicola Young

    This book has insights and suggestions applicable to anyone who spends even a minute of their day interfacing with another human being! Ostensibly a book written for business leaders, the applications will work well in any social unit, from partnership to nation. At this time of polarization, these concepts are welcome!

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  52. Steve Berczuk

    The concept of “Psychological Safety” is both often misunderstood, and essential to effective (and even innovative) groups. Timothy Clark’s new book (which I got an advance copy of) explains the concept in a clear way and defines a 4 stage framework (Inclusion Safety, Learner Safety, and Contributor safety, and Innovator safety) you can use to understand where your group — be it a work group or a social group — stands, and how it can get better.With personal, and third party stories from the business and non-business contexts as well as ideas from the literature on safety and related fields, the book is relevant and compelling. Chapters end with summaries of key points and actions to take, and end notes and references can point you in the right direction if you wish to go deeper.This is a book about about business, but the author uses examples and analyses from a range of domains, which is both good and bad. The good is that it makes it clear how universal these ideas are, in school, work, and interpersonal life. The bad is that the book lacks a bit of coherence that could have made it a great book. As the book progresses from discussing inclusion safety to challenger safety, the focus shift more toward business teams, but maintains connections toward more global society issues.This book is a quick, actionable read. Those in a leadership role, such as managers will find it useful to understand . Others will benefit both from the context it provides to help you to understand why you might be feeling some discomfort in your work place, and the small things you can do on your own to make it better.

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  53. Madhavi JodhpurkarMadhavi Jodhpurkar

    Look no further – this is THE BOOK to start the journey of continuous improvement (and most importantly to keep it going) personally and professionally. Dr. Timothy R. Clark’s definition of Psychological Safety and 4 Stages model is elegant and easy for all to understand. He will teach you the nuts and bots of how to create safe spaces so authentic dialogue and difficult conversations can be had. It is a simple read because Dr. Clark has distilled the essence of his evidence based research and lived experience to give birth to clear, crisp thoughts on a complex topic.This is a truth, whether others are ready or not to accept it… Psychological Safety is the linchpin, the keystone, the foundation, for creating the behaviors of belonging, caring, sharing and daring in organizations and families. Most importantly, it is the fertile ground for innovation and cultures of thriving.As an Organizational Development Consultant, Leader and mother/daughter/sister/wife/teacher, Dr. Clark’s 4 Stages of Psychological Safety has transformed me professionally and personally by shifting my mindset. This empowering book has taught my mind to anchor around Dr. Clark’s 4 Stages Model, and calmly, courageously voice in spaces where I am not the majority. And it has helped me to create such spaces for others seeking first to understand, without forgoing my inner peace. This truly is a must read for all, not just those in the DEIA/HR space.Personally and professionally it has been a transformational book and concept that I cannot extol enough!

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  54. Debbie W Urbanik

    I was immediately grabbed by Tim Cook’s ability to clearly articulate the 4 Stages of Psychological Safety through both excellent storytelling and clean concise information. As a culture consultant and 20+ year participant in business execution, I saw clients and past employers and was able to look with a fresh eye at dynamics that I experienced with them. I only wish this book was published earlier! I would suggest to any leader striving to embark on culture transformation, that they give this book a read and reflect on their teams and their own practices.

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  55. 4u3

    Great leadership resource. Should be taught in every leadership development programme

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  56. Amazon Customer

    A fine volume, and just the thing to expand one’s understanding of psychological safety and workplace implementation. Having attended the online seminar, (HIGHLY RECOMMENDED!!) the book was a natural purchase.

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  57. Amazon Customer

    For someone new to the topic, I found the book very insightful and I would recommend it to others.In exchange for a hard copy of the book I was requested to post a review. The review does not carry any bias based on the incentive.

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  58. Ric Raftis

    This book could have been much shorter. The concepts were meaningful, but the lengthy personal stories got a bit much. A few times I found myself saying “get on with it”.

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  59. Ravens fan

    Great “cliff” notes!

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  60. Nicola Young

    This book has insights and suggestions applicable to anyone who spends even a minute of their day interfacing with another human being! Ostensibly a book written for business leaders, the applications will work well in any social unit, from partnership to nation. At this time of polarization, these concepts are welcome!

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  61. T. S. Lunquist

    This is the leadership book to read if you only read one this year. This concept is absolutely essential to effectiveness in professional and personal relationships and business success, and this book lays it out in a beautifully clear, well organized way. I particularly appreciated the strong structure and attention on “key concepts” and “key questions” that made the material so easy to digest and yet so thought provoking. It is an easy read, but it will really make you think. I’d give it six stars if I could.

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  62. Amazon Customer

    I’ve been a student of leadership & organizational development, conflict resolution, and psychological safety for over a decade and Dr. Clark aptly captures concepts I have found to be both true and critical when it comes to cultivating trust, building relationships, and increasing innovation, motivation, and productivity. The Four Stages Dr. Clark (Tim) puts forward resonate with what I have learned in the the past and shines new light on familiar topics. The 4 Stages of Psychological Safety helped me to rethink old concepts in new ways and truly helped to solidify much of what I have come to know about this important topic.What I absolutely love about this book is the way each section includes key concepts and key questions (both in paragraph and then again summarized at the end of each section). Structuring the book in this way allows for the reader to pause, think critically, and reflect whilst reading, without a need to ‘get out of flow’ to take notes. I say this because, when you get to the end of each section, all of the key concepts and questions are captured for you on a summary page. I find myself reading through each section, underlining here and there, but not breaking my concentration to take notes. However, I do take a brief moment to pause and reflect when I reach a key concept or question. When I get to the summary, I reflect on each concept and question again and then jot down my notes. Reading this way helps me to learn the concepts better as I am using my mind to ‘recall’ the concepts put forward by the author.Not only do I find value in the structure on a personal level, but for anyone or any organization looking to develop training on, or hold a facilitated conversation about, psychological safety, these key concepts and key questions practically create the training for you. Dr. Clark has done a tremendous job capturing many of the key concepts psychological safety brings to both individuals and organizations. From increased confidence, improved innovation, higher productivity, retention, job satisfaction, and individual motivation, if you want to improve your self-awareness or your organization’s success, I highly recommend you give this book a read.

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  63. Astrid

    This book is invaluable in helping coaches and facilitators to ensure their group coaching, meetings and events are delivered with the best client experience possible, because everyone feels safe, valued and on the same “side”. The book is, of course, really useful for anyone responsible for a meeting anywhere, but the professional skills and insights in this book have been incredibly useful to several fellow coaches. I wouldn’t be without the book. Even when “psych safety” is no longer a trending requirement or hashtag, this book’s message will be useful, relevant and making a significant contribution.

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  64. Ruth

    Loved this – incredibly useful. Also well written and practical. I’m recommending it to all my colleagues and clients at the moment.

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  65. Dawn Kazoleas

    I felt Clark laid out a clear path on how to be a more effective leader in his book, The 4 Stages of Psychological Safety. In an era where career growth and development is a priority for so many newcomers entering the workforce, the concepts of this book set managers up for success.I especially appreciated the Key Questions at the end of each section. It is almost as if you could conduct an internal training session on your own just by utilizing these thought provoking questions. They allow you to reflect on what you have just read and really help hone in on the key objectives.I recommend the book for anyone that wants to be a better communicator and leader.

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  66. Inquisitive

    Psychological safety is a term that seems abstract for many leaders. The author breaks down Psychological safety into 4 stages. 1- Inclusion- General Respect for the individual, 2-Learner- Encourage active learning 3- Contributor- Allow individuals to provide value 4- Challenger – Permission for the individual to challenge the status quo. Through a series of questions allow the reader to examine their own practices & develop an inclusive leadership style. If leaders adopt this framework with more intentionality they will be able to create a psychologically safe environment. It’s a bit cut and dried but very useful for anyone who wants to drive inclusion and diversity within their teams.

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  67. Zoe E. Routh

    Simple and straightforward outline of different stages and aspects of psychological safety, with ever increasing ability to contribute to the organisation. If you’re looking for some solid suggestions about how to build a learning and growing environment this is a good start. Each chapter has key points and (challenging) reflection questions. A good addition to your leadership library.

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  68. Amazon Customer

    This was an easy to read, digestible book with a tendency towards action.Knowing psych safety is important and knowing what to do about it are very different things. This book enabled me to feel knowledgeable about the concepts, as they were simple and tangible, and confident to use them.Having a background in coaching, I really enjoyed the use of questions throughout to support developing insights and connecting with my own story and experience… found myself writing notes in the book!

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  69. Corey B

    As I read, I found powerful truths that explained why I had trouble opening up in meetings, even if I felt I had the right solution, or at least a warning for a proposed solution. It also allowed me to review previous companies and identify where along the stages of psychological safety the companies or a specific manager was stuck. The stories shared by Dr. Clark do well to illustrate the key concepts talked about. Psychological Safety has always been important, even if society is only now just beginning to pay more attention to its impact to the bottom-line. Regarding this book and it’s messaging: Learn it, teach it, apply it.

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  70. Vivek Antonio

    Maybe (one of) the best books I’ve read – this book provides insight on relationships – at work, home, and anywhere that humans interact with humans.The foundational skill for every ‘people person’, upon which all other ‘higher order’ skills (influence, persuasion, communication…) are built.This book is ’emotional intelligence’ applied.If you interact with other people, don’t think… Just buy it!

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  71. Orange Monkey

    (This review refers to audio-version)Talents, ideas, innovations are wasted in big piles due to ONE thing: Lack of psychological safety.The first requirement for a kid (or an adult) to learn anything, is to feel safe. Safe to fail, safe to ask, safe to question, safe to make mistakes, safe to re-try.The first requirement for an extremely talented, creative, innovative person to contribute on a team is psychological safety. Why risk one’s career, one’s emotional well-being if one’s contribution isn’t permitted?Belonging is a fundamental survival need for social mammals, it’s wired deep within us, and this book does a superior job in hammering home the ‘action’/behavioral side of actually, physically creating psychological safe environments. At home, at work, in other forms of organizations, communities and among friends.Tolerance and courtesy stand in the way, of true inclusion-signaling behavior.AS always, start with yourself, of being inclusive towards others, help them feel safe, adn drive for intellectual conflict. This book will show you how.Social media is rotting our whole nation with the exact opposite of what this book is telling us is crucial for progress and improvement:- Social acceptance & Intellectual conflict,instead we’re increasingly seeing social conflict and silenced intellectual constructive conflict.VERY VERY IMPORTANT BOOK,if you’re a parent, teacher, team-member/leader, entrepreneur, politician

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  72. Alison M – HR Professional

    This book offers a great framework for understanding human behavior, motivation and group dynamics which will be helpful to leaders in all sectors, at all levels, and at all competency levels. For those seeking high performing teams and innovation, I challenge you to read this book and seriously consider the 4 stages of psychological safety starting with inclusion safety and progressing through learner, contributor and challenger safety. We’d all be so lucky to live and work in environments where challenger safety exists! The excerpt about Craig Smith on page 47 was particularly inspiring!

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  73. Namita

    Considering that we live in an innovation economy, leaders cannotunderestimate the need to create spaces where people collaborate,hypothesize and create. This book outlines a key component ofenvironments that promote creativity and innovation: psychologicalsafety. This book is a must read for leaders in rapidly evolvingindustries that cannot afford to stagnate.

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  74. Lynn

    Amazing Truths! If anyone has a desire to be a better human and to live with integrity…This is an opportunity to repent, forgive and learn!This information is Invaluable…I Challenge Every “Leader” to read this book, take in the wisdom and Challenge Themselves To Be Better-AC Transit-Only Fool’s Despise Wisdom…To Know Better is to Do Better!For The Ones I Left Behind!

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  75. Archibald

    Creates a great roadmap to building an inclusive work culture

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  76. Garin

    Anyone who aspires to be an effective leader must read and assess their own behavior using this book as their guide.

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  77. Lorena Guerrero

    This is a must read for leaders wishing to have effective teams!

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  78. BeatriceBeatrice

    Dr. Tim Clark writes an incredible and practical book on the subject close to my heart. Every leader and every Human Resources person should be an advocate for Physchological Safety.

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  79. James

    Oftentimes we feel like something could be improved about a work environment, but it is hard to describe or pinpoint what it is. This book really helped me step back and examine the culture where I work and identify opportunities for improvement. I saw my own experiences, both positive and negative through the psychological safety lenses, which was fantastic. I highly recommend this book.

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  80. fcormack99@hotmail.com

    Having read a lot on psychological safety, including a lot from Amy Edmondson, it is good to get a fresh perspective. This allowed me to pick up even more with regards to helping teams and organisations achieve this.

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  81. Lowenfield Alleyne

    I stumbled on this concept of psychological safety accidentally and immediately looked for books on the subject. This book is one of two on the subject that I thought was a “must read” and I was not disappointed. This concept is one that I will take with me through my professional life and intend to refer to it and apply frequently.

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  82. Amazon Customer

    This was an easy to read, digestible book with a tendency towards action.Knowing psych safety is important and knowing what to do about it are very different things. This book enabled me to feel knowledgeable about the concepts, as they were simple and tangible, and confident to use them.Having a background in coaching, I really enjoyed the use of questions throughout to support developing insights and connecting with my own story and experience… found myself writing notes in the book!

    Helpful(0) Unhelpful(0)You have already voted this
  83. Allison Perry

    This is a very trendy book in the management world. Our operations team started using these techniques with our employees and we have seen such great success that our HR department has rolled this out to all of our companies leadership. Lots of common sense ideas that are supported by real world experiential data. I highly recommend that all first line supervisors read and apply.

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  84. Amazon Customer

    Learning about the 4 distinct stages of psychological safety has been so helpful for my work in education. I am so moved with the practical use of psychological safety that it will be my topic in my dissertation. Thank you for your work and webinars!

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    The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation
    The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation

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