Unfortunately there are times when we all have to deal with difficult people and challenging behaviour. This means there may be a need to solve interpersonal or interdepartmental conflicts. When conflict is left unchecked it can fester and turn into something nasty. When understood and managed conflict can be a way of enhancing relationships and understanding. During the one-day, Strategies to Conflict Resolution seminar participants will understand how to recognise conflict as well as what to do when they are faced with interpersonal conflict in their workplace. The program provides complete strategies to understand it as well is turned conflict around.
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